Privacy Policy
Effective Date: October 2025
Last Updated: October 27, 2025
- Introduction
This Privacy Policy explains how Russell Ficken, Associate Broker – Coldwell Banker American Homes (“we,” “our,” or “us”) collects, uses, and protects your personal information. We are committed to maintaining your trust and protecting your privacy when you use our website, online tools, or digital assistants — including our GPT Assistant.
- Who We Are
- Name: Russell Ficken, Associate Broker
- Company: Coldwell Banker American Homes
- Website: https://russellficken.cbamhomes.com
- Email: c21russ@aol.com
- Phone: 631-255-6852
We proudly serve Suffolk County, NY and surrounding areas with over 38 years of real estate experience.
- Information We Collect
We may collect personal information through the following sources:
- Website contact forms on russellficken.cbamhomes.com
- Lead forms from Zillow, Realtor.com, and other real estate platforms
- Social media lead ads (Facebook, Instagram, etc.)
- Direct messages, phone calls, or emails you send to us
- Interactions with our GPT Assistant
Information may include:
- Name
- Email address
- Phone number
- Property interests or preferences
- Message content
- How We Use Your Information
Your information is used only for the following purposes:
- Responding to inquiries and providing real estate assistance
- Following up on property requests or showing appointments
- Sending market updates, listings, or resources upon request
- Maintaining professional client relationships and communication
We do not sell, rent, or share your information with third parties.
All data is stored securely and used solely for direct client follow-up.
- Data Security
We maintain reasonable administrative, physical, and technical safeguards to protect personal information against unauthorized access, loss, or misuse.
- Data Retention
Your information is kept only as long as necessary to fulfill the purposes outlined above, or as required by law or brokerage compliance policies.
- Your Rights
You may:
- Request to access, correct, or delete your personal information
- Opt out of marketing communications at any time
To do so, email c21russ@aol.com.
- Third-Party Links
Our website and lead platforms (Zillow, Realtor.com, Facebook, etc.) are operated by third parties. We are not responsible for their privacy practices. Please review their respective policies for details.
- Updates to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted to our website with the revised date above.
- Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Russell Ficken, Associate Broker
Coldwell Banker American Homes
Email: c21russ@aol.com
Phone: 631-255-6852
Website: russellficken.cbamhomes.com
Terms of Use
Effective Date: October 2025
Last Updated: October 27, 2025
- Introduction
Welcome to the website and online services of Russell Ficken, Associate Broker – Coldwell Banker American Homes (“we,” “our,” or “us”).
These Terms of Use (“Terms”) govern your access to and use of our website, digital tools, and GPT Assistant, located at https://russellficken.cbamhomes.com.
By accessing or using this website or any related online tools, you agree to these Terms. If you do not agree, please do not use our site or services.
- Who We Are
- Name: Russell Ficken, Associate Broker
- Company: Coldwell Banker American Homes
- Email: c21russ@aol.com
- Phone: 631-255-6852
- Website: https://russellficken.cbamhomes.com
Serving Suffolk County, NY for 38+ years.
- Use of This Website
This website, its contact forms, and the Russell’s AI Real Estate Agent Assistant (GPT) are provided for informational and marketing purposes only.
You agree to use our site and assistant only for lawful purposes, including:
- Requesting information about properties or real estate services
- Contacting us for legitimate real estate inquiries
- Accessing market resources or property information
You may not use this site to:
- Submit false or misleading information
- Attempt to interfere with site security or functionality
- Copy or reproduce content without permission
- Engage in spam, harassment, or unauthorized commercial activity
- No Professional Advice
Information provided through this website or the GPT Assistant is intended for general informational purposes only.
It does not constitute legal, financial, or tax advice.
All real estate decisions should be made in consultation with qualified professionals.
- Intellectual Property
All text, graphics, logos, and other materials on this site are the property of Coldwell Banker American Homes, Russell Ficken, or their respective licensors.
You may not copy, reproduce, or distribute any content without prior written permission.
The Coldwell Banker name and logo are registered trademarks of Coldwell Banker Real Estate LLC. Used with permission.
- Third-Party Links
Our website and assistant may contain links to third-party platforms such as Zillow, Realtor.com, Facebook, or Instagram.
These platforms operate independently and have their own privacy and usage policies.
We are not responsible for their content or practices.
- Limitation of Liability
We make reasonable efforts to ensure information on this site is accurate, but we make no warranties or guarantees regarding completeness, accuracy, or availability.
We are not liable for any direct, indirect, or consequential damages arising from your use of this website, its tools, or the GPT Assistant.
- Data & Privacy
Use of this website and related tools is also governed by our Privacy Policy, available at:
https://russellficken.cbamhomes.com/privacy-policy
By using this site, you consent to the data practices described in that policy.
- Changes to These Terms
We may update these Terms periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted here with a new “Last Updated” date.
- Contact Us
If you have any questions or concerns about these Terms, please contact:
Russell Ficken, Associate Broker
Coldwell Banker American Homes
Email: c21russ@aol.com
Phone: 631-255-6852
Website: https://russellficken.cbamhomes.com
Privacy Policy / DMCA Notice / ADA Accessibility
